{"id":16671,"date":"2025-10-14T15:05:00","date_gmt":"2025-10-14T13:05:00","guid":{"rendered":"https:\/\/e-kern.webaktuell10.com\/kern-global-language-services-once-again-recognized-for-high-customer-satisfaction\/"},"modified":"2026-02-10T15:43:19","modified_gmt":"2026-02-10T14:43:19","slug":"kern-global-language-services-once-again-recognized-for-high-customer-satisfaction","status":"publish","type":"post","link":"https:\/\/e-kern.webaktuell10.com\/en\/kern-global-language-services-once-again-recognized-for-high-customer-satisfaction\/","title":{"rendered":"KERN Global Language Services once again recognized for high customer satisfaction"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"16671\" class=\"elementor elementor-16671 elementor-2281\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-06707a6 e-con-full e-flex e-con e-parent\" data-id=\"06707a6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-34c28ec elementor-widget elementor-widget-text-editor\" data-id=\"34c28ec\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>Customer satisfaction through quality, technology, and partnership-based collaboration<\/h2><p>The continuously high customer satisfaction is the result of a consistent focus on quality and the intelligent combination of language and technology. In doing so, KERN Global Language Services relies on customized solutions that are precisely aligned with the requirements of internationally operating companies &ndash; from AI-supported machine translation to terminology management and automated process solutions.<\/p><blockquote><p>&ldquo;Our customers particularly value our innovative strength and our close, partnership-based collaboration. We see ourselves not just as a language service provider, but as a strategic partner in the entire communication process,&rdquo; emphasizes&nbsp;<strong>Dr. Thomas Kern<\/strong>, Managing Director of KERN.<\/p><\/blockquote><h2>Innovation and efficiency in the global communication process<\/h2><p>With state-of-the-art translation and localization technology, KERN supports companies worldwide in the efficient implementation of multilingual projects. Through the targeted use of AI and automation, processes can be accelerated and costs reduced without compromising on quality.<\/p><p>An integral part of the corporate strategy is the continuous further development of existing systems and workflows. Thus, KERN regularly optimizes its solutions to meet the increasing demands for data security, compliance, and terminology consistency.<\/p><h2>Globally networked &ndash; locally present<\/h2><p>With over 45 locations worldwide, KERN offers its customers a close-knit network of contacts and specialists. This international presence guarantees fast response times, cultural understanding, and linguistic precision in all target markets.<\/p><p>Long-standing client relationships and the trust of numerous industrial companies, public authorities, and organizations underscore the high status of KERN as a reliable partner in global language management.<\/p><h2>Note on the study:<\/h2><p>The award is based on the independent study &ldquo;Customer Satisfaction in B2B 2025&rdquo; by ServiceValue GmbH in cooperation with WELT. As part of the survey, 57,191 customer evaluations regarding 629 companies from 42 industries were analyzed. Overall satisfaction was evaluated on a standardized scale from &ldquo;extraordinarily satisfied&rdquo; (1) to &ldquo;very dissatisfied&rdquo; (7).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>KERN Global Language Services was once again awarded this year by ServiceValue in cooperation with WELT for its outstanding customer satisfaction in the B2B sector. In the current study &ldquo;Customer Satisfaction in B2B,&rdquo; KERN received the &ldquo;High Satisfaction&rdquo; rating in the Translation Agencies\/Language Service Providers category &ndash; thereby confirming once again its leading role in global language management.<\/p>\n","protected":false},"author":7,"featured_media":16672,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"categories":[48],"tags":[307,334,305],"post_folder":[],"class_list":["post-16671","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-presse","tag-award","tag-customer-satisfaction","tag-press-release"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>KERN Global Language Services once again recognized for high customer satisfaction - \u00dcbersetzen und Dolmetschen in allen Weltsprachen | KERN AG<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"KERN Global Language Services once again recognized for high customer satisfaction - \u00dcbersetzen und Dolmetschen in allen Weltsprachen | KERN AG\" \/>\n<meta property=\"og:description\" content=\"KERN Global Language Services was once again awarded this year by ServiceValue in cooperation with WELT for its outstanding customer satisfaction in the B2B sector. In the current study &ldquo;Customer Satisfaction in B2B,&rdquo; KERN received the &ldquo;High Satisfaction&rdquo; rating in the Translation Agencies\/Language Service Providers category &ndash; thereby confirming once again its leading role in global language management.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/e-kern.webaktuell10.com\/en\/kern-global-language-services-once-again-recognized-for-high-customer-satisfaction\/\" \/>\n<meta property=\"og:site_name\" content=\"\u00dcbersetzen und Dolmetschen in allen Weltsprachen | KERN AG\" \/>\n<meta property=\"article:published_time\" content=\"2025-10-14T13:05:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-10T14:43:19+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/e-kern.webaktuell10.com\/wp-content\/uploads\/2025\/10\/Welt-ServiceValue-Auszeichnung-2025.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"1024\" \/>\n\t<meta property=\"og:image:height\" content=\"768\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"author\" content=\"Tao Nguyen\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Tao Nguyen\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/e-kern.webaktuell10.com\/en\/kern-global-language-services-once-again-recognized-for-high-customer-satisfaction\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/e-kern.webaktuell10.com\/en\/kern-global-language-services-once-again-recognized-for-high-customer-satisfaction\/\"},\"author\":{\"name\":\"Tao Nguyen\",\"@id\":\"https:\/\/e-kern.webaktuell10.com\/en\/#\/schema\/person\/6ef6d6875b623273d8bebcda97e038dc\"},\"headline\":\"KERN Global Language Services once again recognized for high customer satisfaction\",\"datePublished\":\"2025-10-14T13:05:00+00:00\",\"dateModified\":\"2026-02-10T14:43:19+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/e-kern.webaktuell10.com\/en\/kern-global-language-services-once-again-recognized-for-high-customer-satisfaction\/\"},\"wordCount\":318,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/e-kern.webaktuell10.com\/en\/#organization\"},\"image\":{\"@id\":\"https:\/\/e-kern.webaktuell10.com\/en\/kern-global-language-services-once-again-recognized-for-high-customer-satisfaction\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/e-kern.webaktuell10.com\/wp-content\/uploads\/2025\/10\/Welt-ServiceValue-Auszeichnung-2025.webp\",\"keywords\":[\"Award\",\"Customer satisfaction\",\"Press release\"],\"articleSection\":[\"Presse\"],\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/e-kern.webaktuell10.com\/en\/kern-global-language-services-once-again-recognized-for-high-customer-satisfaction\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/e-kern.webaktuell10.com\/en\/kern-global-language-services-once-again-recognized-for-high-customer-satisfaction\/\",\"url\":\"https:\/\/e-kern.webaktuell10.com\/en\/kern-global-language-services-once-again-recognized-for-high-customer-satisfaction\/\",\"name\":\"KERN Global Language Services once again recognized for high customer satisfaction - 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